Director of Human Resources, Cranberry Township

Location: Cranberry Township, PA

Type: Full Time

Min. Experience: Senior Executive

Director of Human Resources
Cranberry Township

Cranberry Township, PA


For more than twenty years, Cranberry Township — just 20 miles north of Pittsburgh at the intersection of I-79 and the Pennsylvania Turnpike — has been among the fastest-growing communities in Southwestern Pennsylvania. Among its many enticing attributes, Cranberry has emerged as a major technology and employment center. Today, far more people commute into Cranberry for work than the other way around. Another is that Cranberry is a low-tax municipality which takes an entrepreneurial approach to creating public assets. Partnerships with private companies, nonprofit organizations, and other units of government have helped to build a base of cultural and recreational resources in the Township which is among the best in the region. With new and attractive housing, strong public assets such as the public library, array of parks and golf course, Cranberry Township is a premiere community for individuals and families alike to live and work.

In 2016, Cranberry’s Board of Supervisors adopted an updated long-range plan for the Township. It outlines the path toward an even brighter future – one capable of being sustained for generations to come. Created with extensive public input, Cranberry’s comprehensive plan reflects the collective aspirations of its community and contains a series of detailed recommendations for land use, transportation, civic involvement, economic development and other key issues affecting its future. Implementation of those recommendations in well underway.

Position Overview

Cranberry Township (“the Township”) is seeking a dynamic leader for the full-time position of Director of Human Resources (“the Director”). This position will lead the entire Human Resources function for Cranberry Township to include: oversight and management of employee relations for union and non-union employees; employee wellness and benefits; compensation; hiring and separation; workers’ compensation and safety; employee training and development. The Director also ensures non-discriminatory employment practices in recruitment and retaining employees, staffing levels, and promotions and lateral transfers. 

With an emphasis on customer service and responsive to the internal leadership of 9 township departments: Information Technology & Communications, Community Development, Police, Fire & Emergency Services, Public Works (including Streets, Sewer & Water), Parks & Recreation, Finance, Engineering and Golf Operations the Director will work as part of a management team with over 150 full-time and 300 seasonal employees.  The Human resources department is staffed by three professionals, reporting to the Director. 

This position necessitates a competent leader who values his or her peers, empowering Township employees to succeed by providing opportunities to grow and reach their full potential. By forging strong relations with Township leadership, the Director will build and maintain a high-performing team to support the Township’s current and future growth.

The Director is primarily responsible for the following:

  • Defines and implements employee benefit programs and policies.
  • Develops and administers Human Resources related policies and procedures.
  • Oversees and participates in employment of personnel to fill open positions.
  • Maintains effective, fair wage, and salary programs and policies.
  • Oversees and assures the maintenance of confidential, accurate, up-to-date automated and hard copy personnel records.
  • Manages and oversees safety and workers’ compensation program.
  • Manages Performance Appraisal system.
  • Oversees personnel compliance issues as they pertain to state, federal, and other regulatory agencies.
  • Oversees and manages labor relations activity.
  • Maintains effective employee relations throughout the Township.
  • Maintains strict confidentiality of sensitive information pertaining to employees and other defined township matters at all times.
  • Manages and oversees implementation and utilization of Kronos Time Keeping System.
  • Promotes staff development, coaching, and teambuilding.
  • Coordinates staff training and development.
  • Provides continuous feedback to management to improve the quality of the work environment at the Township.
  • Adheres to and promotes a “customer service” model of interaction with other departments.
  • Follows standard precaution guidelines.

Knowledge, Skills, and Abilities

The Director will lead the Human Resources team with an appreciation of the work and care that has transformed the Township into one of progress and vitality. All candidates should have exceptional and proven human resources management, leadership, and relationship management, as well as possess a combination of the following attributes:

  • An educational background that includes a Bachelor’s Degree. A Master’s Degree in Human Resources Administration, Public Administration, or related discipline preferred.
  • Experience working with labor unions, contract negotiations, and grievance resolutions.
  • Strong computer skills (Microsoft Outlook, Word, Excel, and PowerPoint) and capacity to learn use of HR technology systems and improve processes.
  • Excellent customer service, communication, and organizational skills.

Key Competencies

Below are the key competencies expected of the successful candidate:

Planning – Develops the steps necessary to accomplish long-term goals. Identifies long and short-term goals and establishes realistic plans to reach them. Allocates required resources, allows for contingencies and ensures that plans fit with the larger needs of the organization. Sets milestones to measure progress along the way. 

Leadership – Articulates a vision that others choose to follow. Models behaviors expected of others and inspire others to undertake challenging tasks and projects. 

Quality and Quantity of Work – Produces an appropriate quality and quantity of work; does not get bogged down in unnecessary detail. Maintains high standards despite pressuring deadlines and the management of multiple projects. Carries through on attention to detail and produces work, on time, which reflects well on the organization. Works well with peers and carries own share of team workload. 

Job Knowledge – Possesses sufficient job skills and knowledge to perform the job in a competent manner. Is able to demonstrate skills and knowledge in day-to-day situations. 

Communication – Communicates effectively and appropriately, both written and verbal. Uses good judgment as to what to communicate to whom as well as the best way to get that accomplished. Speaks in a clear and credible manner, selecting the right tone for the situation and audience. Listens to others and allows them to respond. 

Customer Service – Personally demonstrates that external and/or internal customers are a high priority. Identifies customer needs and expectations and responds to them in a timely effective manner. Anticipates and prevents delays or other issues that can adversely affect the customer. Keeps customers informed. 


This position offers a competitive salary starting at $95,000 with a generous benefits package.

How to Apply

Cranberry Township has retained Nonprofit Talent to assist with this important organizational change process. Specific questions related to the position may be emailed to Michelle Pagano Heck, President, at Applications are not accepted at this email address. Please direct all inquiries related to this position to Nonprofit Talent, and do not contact Cranberry Township.

Resume, position specific cover letter, and salary expectations may be uploaded via this website. 

APPLICATIONS ARE DUE BY 5PM on October 4th,  2018

Cranberry Township is an equal opportunity employer.

Apply for this Position
* Required fields
First name*
Last name*
Email address*
Location *
Phone number*

Attach resume as .pdf, .doc, .docx, .odt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Cover Letter*
Desired salary*